National Continence Solution
A nurse discussing continence care with a client at home

For participants and plan managers

NDIS continence support

Nurse-led continence care for self-managed and plan-managed participants. Understand your options and discuss the next step with our team.

Which plan management options can we support?

National Continence Solution is not a registered NDIS provider. Service suitability and funding must be confirmed before booking.

Self-managed

You manage your funding and pay provider invoices. Check that the requested support meets the requirements of your plan.

Plan-managed

Your plan manager handles payment from eligible plan funding. We can discuss service agreements, invoicing details and availability with you and your plan manager.

Agency-managed

We are currently unable to accept agency-managed participants. We are working towards being able to support agency-managed participants in the future.

NDIS eligibility: where to start

NDIS access and funding for a particular service are different decisions. The NDIA decides whether a person meets access requirements; our enquiry form is not an NDIS application.

  • Age: you must be younger than 65 when applying to access the NDIS.
  • Residence: you must live in Australia and be an Australian citizen, permanent resident or Protected Special Category Visa holder.
  • Disability or early intervention: you must meet the applicable disability or early intervention requirements. A diagnosis alone does not determine eligibility.

Check the full requirements with the NDIS eligibility guide. If you already have a plan, confirm that continence support relates to your disability and meets your plan's funding conditions. Health treatment is generally the responsibility of the health system.

Our NDIS continence products guide covers consumables and funding evidence. For the assessment process, visit our continence assessment page.

NDIS support FAQs

For official provider rules, see the NDIS guide to working with providers.

Plan-managed support

Plan manager enquiry

Discuss support for a participant, service availability or invoicing requirements. This is an initial enquiry, not a booking or funding approval.

Participants and families can use our contact page.

0401 723 087
Plan manager enquiry details

Please do not include NDIS numbers, medical records or detailed health information. We can arrange a secure next step if needed.

Home nursing service areas

Check our current home-visit coverage and Australia-wide telehealth options.

Check your area

Nurse-led continence care

Talk to our intake team — most enquiries answered in 1–2 business days.