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Community nurse home visits: what to expect

What happens when a community nurse visits you at home, how to prepare, who can be there, and how visits are funded through NDIS or privately.

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Getting startedPublished 15 October 20264 min read

What a community nurse does at home

A community nurse is a registered nurse who provides clinical care in your home rather than in a hospital or clinic. Common reasons for a visit include continence assessments, catheter changes, wound care, skin checks and general health checks.

Before the visit

  • We confirm the time, the reason for the visit and how it is funded.
  • Have a list of your medications and any recent letters from your GP or specialist ready.
  • Keep current products, dressings or catheter supplies handy so the nurse can see what you use.
  • Let us know about access, parking, pets or communication needs.

During the visit

  1. The nurse introduces themselves, explains what they will do and asks for your consent.
  2. They talk through your health, symptoms and routine.
  3. They provide the care or assessment, such as a catheter change, a dressing or vital signs.
  4. They explain what they found and agree next steps with you.

Family, carers or support workers are welcome to join if you'd like them there.

After the visit

The nurse records clinical notes and, where needed, writes a report for your GP, plan review or support coordinator. Follow-up visits are booked if your care needs them.

How home visits are funded

Visits can be funded through self-managed or plan-managed NDIS plans, or paid privately at a quoted fee. National Continence Solution is not a registered NDIS provider; if your plan is NDIA-managed, talk to us and we'll confirm what's possible. See NDIS funding or send an enquiry.

Need personalised advice? A continence nurse assessment looks at your situation and gives you a written care plan.

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